INCOSE (UAE) PMI, the PMI Logo, PMP and PMBOKĀ® Guide are registered marks of Project Management Institute, Inc.


Customized Training

Waste Water


Activated Sludge Workshop

DESCRIPTION: The objective of this workshop is to allow operators and supervisors the opportunity to increase their understanding of the activated sludge process. With increased understanding, effluent quality variability and process energy requirements may be optimized. Topics include:

  • Wastewater characterization
  • System components
  • Modes of operation
  • Operational parameters
  • Physical observations, process control tests and calculations
  • Return and waste control
  • Record keeping
  • Biological Nitrogen & Phosphorous removal
  • Waste Activated Sludge (WAS) and Return Activated Sludge (RAS) flow control
  • Safety considerations
  • Sampling & analysis
  • Troubleshooting

TARGET AUDIENCE: Plant operators and supervisors

Basic Wastewater Collection

DESCRIPTION: The objective of this course is to aid collection system operators in the operation and maintenance of their collection system.  The curriculum follows the general outline of The Operation and Maintenance of Wastewater Collection Systems manual published by the USEPA and Office of Water Programs. Topics include:

  • Function of the collection system
  • Components – pumps,  lift stations, pipes
  • Mathematics for collection
  • Design flow calculations and flow measurement
  • Confined space entry safety
  • Inspection, testing and cleaning of sewers

TARGET AUDIENCE: Plant operators and supervisors

Basic Wastewater Microbiology

DESCRIPTION: This course presents a basic overview of the microorganisms relevant to the wastewater treatment plant operator for process control. Topics include:

  • Helpful and harmful bacteria (protozoa, metazoa, algae and fungi) and their relationship to the treatment process
  • Biochemical Oxygen Demand (BOD)
  • Indicator organisms and Most Probable Number
  • Role of micro-organisms in activated sludge process and in anaerobic digestion
  • Nitrifying  and denitrifying bacteria (Methanogens)
  • Microbiology and process control

TARGET AUDIENCE: Plant operators and supervisors

Basic Wastewater Treatment Workshop

DESCRIPTION: The objective of this workshop is to provide employees the basic fundamentals of Wastewater Treatment. Describing the physical process along with the biological processes found in wastewater. Topics include:

  • Collection systems
  • Preliminary Treatment
  • Primary Treatment
  • Secondary Treatment
  • Disinfection
  • Solids Disposal
  • Digestion
  • Sampling & Analysis
  • Safety Considerations
  • Chemicals and Applications
  • Legislation

TARGET AUDIENCE: Plant operators and front line management

Calculations in Wastewater Technology

DESCRIPTION: This course is designed to  increase operators’ proficiency in calculations commonly used in the industry. Calculations will include; loading rates & detention times, flow rates, chemical dosages, operating parameters for activated sludge and digestion processes such as Sludge Retention Time (SRT) and Food to Microorganism (F/M) ratio. Topics include:

  • Fractions, Decimals & Percentages
  • Averages, Ratios and Proportions
  • Conversion Calculations
  • Introduction to Algebra
  • Introduction to Dimensional Analysis
  • Volume, Area and Linear Measurements
  • Scales & Graphs

TARGET AUDIENCE: Plant operators and supervisors

Collection System Odour & Corrosion Control

DESCRIPTION: Odours have long been associated with collection systems. Although most odours are minimized in a properly designed system, occasionally problems can occur. This course will discuss methods used to minimize odour issues and mitigate corrosion. Topics include:

  • Introduction to Odour & Corrosion Control
  • System Design
  • Proper air flow
  • Masking agents
  • Measurement of Odours
  • Hydogen Sulphide
    • Health and safety
    • Detection
    • Production
    • Control
  • System Maintenance
  • Chemical control of Hydrogen Sulphide
    • Chlorine injection
    • Lime
    • Aeration
    • Sodium Hydroxide
    • Iron Salts
    • Calcium Nitrate
    • Potassium Permanganate

TARGET AUDIENCE: Plant operators and supervisors

Condition-Based Maintenance (CBM)

DESCRIPTION: Condition-based maintenance, shortly described, is maintenance when need arises. This maintenance is performed after one or more indicators show that equipment is going to fail or that equipment performance is deteriorating. This concept is applicable to mission critical systems that incorporate active redundancy and fault reporting. This course will explain the fundamentals of Condition-Based Maintenance (CBM) and how to reduce downtime and maintenance costs. Xellerix can also offer advanced courses on this subject and can also perform condition monitoring & training. Xellerix can also offer certification training if required. Topics include:

  • Introduction: CBM Theory
  • Maintenance Strategies
    • Breakdown/Planned/Predictive
    • Criticality & Risk Analysis
    • Reliability Centered Maintenance (RCM)
  • CBM Technologies
  • Business Case: CBM or Not?
  • CBM online: Real Time Monitoring
  • Implementation of CBM
  • How to solve typical problems with CBM
  • Hands on Workshop

TARGET AUDIENCE: Plant operators, reliability technicians, and front line management.


DESCRIPTION: All jurisdictions have regulatory control in order to protect the environment and human health. From a compliance standpoint it is imperative that wastewater treatment owners and operators ensure that all staff are current with the pertinent regulations and their role in ensuring compliance. This course is to help those owners/operators become aware of these regulatory requirements and what that means in their day-to-day activities. Xellerix can also offer to perform a needs analysis to help determine if there are gaps and what the path forward would be. Topics include:

  • Regulatory framework  for  Wastewater Treatment
  • Applicable Standards
  • Regulatory Bodies
  • Licensing, certification, permits
  • Due diligence
  • Monitoring, record keeping and reports
  • Dealing with regulators
  • Penalties
  • Case studies
  • Expected regulatory change in the future

TARGET AUDIENCE: Plant operators and supervisors

Health and Safety

DESCRIPTION: The following are several standard H&S courses that can be provided depending on the needs of the organization. Xellerix can customize these course as required and can offer many others depending on needs analysis. Course list includes:

  • Confined Space Entry
  • Lock Out-Tag Out and Test
  • Rigging Safety
  • Occupational Health & Safety
  • Respiratory Protection
  • First Aid
  • Accident Reporting
  • Health & Safety Committees
  • Fire Safety
  • Hazard Identification, Assessment & Control
  • Personal Protective Equipment: The Basics
  • Workplace Inspections
  • Electrical Hazards

TARGET AUDIENCE: Plant staff & front line management

Leadership Training

DESCRIPTION: Leadership development can build on the development of individuals (including followers) to become leaders. It also needs to focus on the interpersonal linkages between the individuals in a team. In the belief that the most important resource that an organization possesses is the people that comprise the organization, some organizations address the development of these resources. Leadership is influencing people by providing purpose, direction, and motivation, while operating to accomplish the mission and improve the organization. This course is a general overview on building leadership skills. Xellerix can offer advanced leadership training modules depending on the needs of the organization. Topics include:

  • Introduction to Leadership
  • Relationships and Defining Leadership
  • Communication & attitude
  • What makes a good leader
  • Defining Leadership Styles
  • Concept of Leadership Behaviours
  • Individual Leadership qualities & strengths
  • Leadership vs Management
  • Employees taking ownership at work
  • Leading by example
  • Team Building Skills
  • The power of changing what you do

TARGET AUDIENCE: All management levels & Human Resources personnel.

Predictive Maintenance (PDM)

DESCRIPTION: Part of Condition Based Maintenance, Preventive and Predictive Maintenance  evaluates the condition of equipment by performing  periodic or continuous equipment condition monitoring. It is a proactive approach to maintenance. Machine inspections are performed at a scheduled point in time when the maintenance activity is most cost effective and before the equipment loses reliability performance. Topics include:

  • Overview of  PdM Diagnostic Technologies
  • Understanding Oil Analysis Testing & Measurements
  • PdM for Management
  • Choosing PdM Tools
  • Vibration Analysis Certification
  • Airborne Ultrasound Certification
  • Air Leak Surveyors Course
  • Basic Infrared Thermography
  • Developing PdM Program & Asset Management
  • Hands-on Workshops

TARGET AUDIENCE: Plant operators, reliability technicians, and front line management.

Process Control & Problem Solving

DESCRIPTION: This course focuses on actual operating procedures and teaches operators to analyze and solve operational problems that can occur during the operation of processes used at municipal and industrial wastewater treatment plants. Topics include:

Process Control Component:
  • BOD (or COD) load
  • Mixed liquor suspended solids (MLSS)
  • F/M Loading
  • Sludge Age (Mean Cell Residence Time)
  • Dissolved Oxygen
  • Nutrient Requirements
  • Cone Settleability
  • Sludge Volume Index (SVI)
  • Surplus Sludge Production
  • Mixing Considerations
  • Microscopic Examination of Sludge
  • UpFlow Velocity (clarifier)
Problem Solving Component
  • Sludge Bulking
  • Pin-floc/deflocculation
  • Foaming (biological)
  • Rising Solids (denitrification)
  • Basic Mechanical Problems
  • General Troubleshooting Procedures

TARGET AUDIENCE: Plant operators and supervisors

Quality Assurance

DESCRIPTION: Quality assurance in the water and wastewater industries are based on the principals and standards of ISO systems requiring the PLAN, DO, CHECK and IMPROVE components in controlling quality. A quality management system (QMS) establishes policies and procedures in the management of the systems and focuses on:

• A proactive approach to identify and manage risks to public health
• Establishes and documents management procedures
• Continual improvement of the QMS

It is essential that all staff are aware of the QMS and the role that they play in its success. This course is offered to help employees with that awareness. Topics include: 

  • Quality concepts and tools
  • Rationale for QA/QC measures
  • Risk based approach
  • Policy and commitment
  • System evaluation
  • Implementation of operational procedures and process control

  • Verification of treatment
  • Emergency Plan
  • Commitment to employee training
  • Record maintenance and reporting
  • Operational plan
  • Definition of roles, responsibilities and authorities

TARGET AUDIENCE: All plant staff

Reliability Centered Maintenance (RCM)

DESCRIPTION: RCM is a process to ensure that assets continue to do what they were intended to do for their operational lifecycle. It is generally used to achieve improvements such as safe minimum levels maintenance, changes to operating procedures and strategies and the establishment of capital maintenance initiatives. Successful implementation of RCM will lead to increase cost effectiveness, equipment uptime, and a greater understanding of the level of risk that an organization is managing. This course will give you and overview of the RCM process so that you know what is involved in taking the next step. Topics include:

  • RCM Overview
    • History
    • Applications
    • Risk Criticality Analysis
    • Established Guidelines
  • Preparing for an RCM analysis
  • Performing the RCM analysis
  • Hands on Workshop
  • Reviewing the RCM Report
  • Reliability & Asset Management Regime
  • Planning for the Future: Customized Step-by-Step Approach

TARGET AUDIENCE: Plant management & operational staff.

Skills Gap Analysis

DESCRIPTION: Developing a skills gap analysis involves determining the required skill levels and the current levels of the skills in the desired areas. The difference between the current levels and the desired levels is the gap. This course serves to give individuals or organizations an overview of the process in order to determine what the next steps are. Topics include:

  • Introduction to Skills Gap Analysis
  • Why is SGA so important?
  • Tools to help with SGA
  • Determining the required competency level
    • Job Descriptions
    • Roles & Responsibilities
  • Determining the current level
    • Employee Assessment
  • Defining the gap
  • Planning to fill the gap
  • Integration with other initiatives (succession planning)
  • Challenges with performing SGA

TARGET AUDIENCE: Middle to high level Management and Human Resources personnel

Sludge Digestion and Solids Handling Workshop

DESCRIPTION: The objective of this workshop is to allow operators and supervisors the opportunity to increase their understanding of the Sludge Digestion process. Topics include:

  • How Anaerobic Digestion Works
  • Components of an Anaerobic Digester System
  • Gas System
  • Starting and Feeding a Digester
  • Mixing Tank Contents
  • Gas Production
  • Removing Tank Contents
  • Strategies for Maintaining an Anaerobic Digestion System
  • Test Interpretation and Controls 
  • Checklists
  • Troubleshooting
  • Digester Cleaning
  • How Aerobic Digestion Works
  • Anaerobic vs Aerobic Digestion
  • Aerobic Digestion Operation & Problems

TARGET AUDIENCE: Plant operators and supervisors

Succession Planning

DESCRIPTION: Today’s organizations are facing higher demands in a global market with the retirement of the baby boomers and the widening talent gap. The home-grown and paper-based succession planning that companies relied on in the past are no longer meeting the needs of today’s workforce. In order to achieve results, companies need to start with the basics, create a strong process and then invest in the tools and technology to instill a talent development mindset in their organization. This course highlights the key elements of succession planning  and showcases efforts of Best in Class organizations across multiple industries. Topics include:

  • Introduction to Succession Planning: What is it?
  • Why is Succession Planning important?
  • Who is responsible?
  • What are the challenges for effectiveness?
  • Succession planning in mid-sized organizations
  • Succession Planning in larger organizations
  • Tips for successful succession planning
    • Recruiting
    • Training
    • Retention

TARGET AUDIENCE: Middle to high level Management and Human Resources personnel